1. Overview
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy describes the ways in which we collect, use, disclose, and protect personal data when you access or use our services in Singapore. It also explains the choices and rights available to you regarding the handling of your information.
2. Privacy Framework and Application
The processing of personal data is carried out in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable regulations in Singapore. This Policy applies to all services, websites, and digital platforms operated by us within Singapore. If our services or data practices change significantly, we may update this Policy to reflect those changes.
3. Information We Collect
We may collect personal information that you provide directly to us, such as your name, email address, telephone number, account details, and other information required to provide our services. We may also collect information generated through your interaction with our services, including technical information, device details, browser information, and usage data to help us maintain and improve our systems.
4. Use of Personal Information
Personal information is collected and used for legitimate business purposes, including providing requested services, managing user accounts, responding to inquiries, improving service quality, maintaining platform security, and complying with applicable legal obligations. Where required under Singapore law, we will obtain appropriate consent before collecting, using, or disclosing personal information.
5. Disclosure and Sharing of Information
We do not sell your personal information. Your data may be shared with trusted service providers, business partners, or authorized third parties where necessary to operate our services, process transactions, provide technical support, or meet legal requirements. Any third party that handles personal information on our behalf is expected to maintain appropriate confidentiality and security measures.
6. Protection and Storage of Data
We take reasonable steps to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, or loss. Security measures may include access controls, internal procedures, monitoring systems, and other safeguards designed to protect the confidentiality and integrity of your information.
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or business requirements. When information is no longer required, it will be securely deleted or anonymized.
7. Your Rights and Choices
Under the Singapore Personal Data Protection Act, you may request access to personal data held by us and ask for corrections to inaccurate or incomplete information. You may also withdraw consent for certain types of data processing, subject to legal or contractual restrictions. If you have concerns about how your personal information has been handled, you may contact us or submit a complaint to the relevant data protection authority in Singapore.
8. Cookies and Similar Technologies
Our website and online services may use cookies and similar technologies to provide essential functionality, remember user preferences, analyze service performance, and improve the overall experience. Certain cookies are necessary for the operation of our website, while others help us understand how visitors interact with our services.
You can manage or disable cookies through your browser settings or available cookie preferences. Please note that restricting cookies may affect some features or functionality of our services.
9. Updates to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices. Any significant updates will be communicated through appropriate channels. We encourage you to review this Policy periodically to remain informed about how we protect and manage your personal information.